State University and Community College System of Tennessee
2007 - 2008 Domestic Student Insurance Plan


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]Guaranteed
Acceptance
]Coverage
of Spouse and Children
]Your
choice of health care providers
]Coverage
for outpatient prescription drugs for a covered injury or sickness
]Covered
charges incurred at the Student Health Center will be paid at 100% with no
deductible
]Annual
or semester premiums may be paid by check, credit card, or monthly bank
draft




Most Frequently Asked Questions
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1. How do I enroll in the Plan?
Determine your eligibility. Insured persons actively must attend classes for at least the first 31 days after the date for which coverage is purchased. If the student is enrolled at least half-time and is degree seeking, internet or on-line classes fulfill the eligibility requirements that the Named Insured actively attend classes. Home study, correspondence, internet classes and television courses do not fulfill the Eligibility requirements that the Insured person actively attend classes. If the Company discovers the Eligibility requirements have not been met, its only obligation is to refund premium.
Complete the enrollment form and mail during the 31 day open enrollment period for each coverage period. Information and Enrollment form may be obtained: bycontacting agent 1.800.463.2317 ] ] ] click to view or print brochure ] ] ] click to view or print enrollment card ] ] ] bank form These are pdf files which have been created by Adobe. All downloadable information on this site is in the Adobe PDF File format. To view this file you will need to have the Adobe Acrobat Reader Plug-in installed on your computer. Get the free Adobe Acrobat Reader Plug-in here: www.adobe.com/products/acrobat/readstep.htm by www.gmsouthwest.com to print brochure and enrollment form ENROLL ON LINEat www.gmsouthwest.com from your Campus.
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2. What are the maximum benefits and how much does the plan cost?
The Plan has a $100,000 maximum benefit for student, spouse and each child.
Optional Repatriation & Medical Evacuation
with a $10,000 maximum benefit for student,
Optional Dental Benefit with a $500 maximum benefit for student, spouse and each child.
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Domestic Insurance Plan
2007- 08
Plan Benefits
Student
$100,000
Spouse/Each Child
$100,000
Optional Catastrophic Benefits*
Student
$250,000
Spouse/Each Child
No Benefit
Optional Repatriation & Medical Evacuation*
$ 10,000
Optional Dental Benefit**
$500
*Additional premium is required to purchase Optional Catastrophic, Repatriation
& Medical Evacuation and Dental Benefits.
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Domestic Insurance Plan 2007-08 |
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| Maximum Benefit |
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| Deductible: | $50 per Insured Person for Each Injury or Sickness; deductible waived at Student Health Center |
| Deductible: Inpatient or Outpatient Hospitalization |
$250 per occurrence |
| Preferred Provider Organization (PPO) Coverage: |
80% of Allowable Charge to $100,000 |
| Out of Network Coverage (Non-PP0): |
60% of Usual & Customary Charges to $100,000 |
| Preferred Provider Organization Network |
Humana/Choice Care Network |
| Coverage outside the US |
Yes |
| Student Health Center Referral Requirement |
No |
| Eligibility |
Enrolled for at least 6 credit hours |
| Benefit Period | Expires on Termination Date - 90 days extension if hospital confined |
| Pre-existing Conditions (waiting period) |
12 months |
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INPATIENT |
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| Room & Board (R&B) |
PPO: 80% Non PPO: 60% |
| Hospital Miscellaneous (HM) |
PPO: 80% Non PPO: 60% |
| Intensive Care |
Paid under Room & Board |
| Physiotherapy |
No Benefit |
| Surgeon's Fees |
PPO: 80% Non PPO: 60% |
| Assistant Surgeon |
PPO: 80% Non PPO: 60% |
| Anesthetist |
PPO: 80% Non PPO: 60% |
| Registered Nurse's Services |
PPO: 80% Non PPO: 60% |
| Physician's Visit |
PPO: 80% Non PPO: 60% |
| Pre-Admission Testing (HM) |
Paid under Hospital Miscellaneous |
| Psychotherapy/Drug Abuse |
PPO: 80% Non PPO: 60%; 30 days maximum |
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OUTPATIENT |
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| Surgeon's Fees |
PPO: 80% Non PPO: 60% |
| Day Surgery Miscellaneous |
PPO: 80% Non PPO: 60% |
| Anesthetist |
PPO: 80% Non PPO: 60% |
| Assistant Surgeon |
PPO: 80% Non PPO: 60% |
| Physician's Visits |
PPO: 80% Non PPO: 60% |
| Physiotherapy |
No Benefit |
| Medical Emergency Expenses |
PPO: 80% Non PPO: 60% |
| Outpatient Miscellaneous Benefit (OM) |
PPO: 80% Non PPO: 60% $2,000 maximum |
| Diagnostic X-ray & Laboratory |
Paid under Outpatient Miscellaneous |
| Injections |
Paid under Outpatient Miscellaneous |
| Radiation Therapy & Chemotherapy |
Paid under Outpatient Miscellaneous |
| Test & Procedures |
Paid under Outpatient Miscellaneous |
| Prescription Drugs |
80%; $2000 maximum for covered Injury or Sickness |
| STD Testing |
80% |
| Psychotherapy |
PPO: 80% Non PPO: 60% $100/day - $3000 maximum |
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OTHER |
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| Ambulance Service |
Usual & Customary |
| Braces & Appliances |
Usual & Customary |
| Consultant Physician's Fees |
PPO: 80% Non PPO: 60% |
| Dental Treatment – injury only |
$100 maximum per tooth; $1,000 maximum |
| Elective Abortion |
No Benefit |
| Maternity & Complications of Pregnancy |
Paid as any other sickness |
| Routine Well-Baby Care |
Paid as any other sickness; 4 days max. confinement |
| Acne |
PPO: 80% Non PPO: 60% |
| Detoxification - 12 days max./year |
PPO: 80% Non PPO: 60% |
| Rectal & Prostate Exam; deductible waived |
$20 co-pay; PPO: 80% Non PPO: 60% |
| Pap Smear; deductible waived |
$20 co-pay; PPO: 80% Non PPO: 60% |
| Motor Vehicle Injury |
Paid as any other injury |
| Blood & Body Fluid Exposure/Needle Stick |
PPO: 80% Non PPO: 60% |
| Tennessee Department of Insurance Mandated Benefits |
Yes |
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Optional Catastrophic Benefit |
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| Student |
$250,000 |
| Spouse/Each Child |
No Benefit |
| Deductible: |
$0 |
| Coverage |
PPO: 90% Non PPO: 70% |
| Optional Medical Evacuation & Repatriation |
$10,000 maximum |
| Optional Dental Benefit – non-injury |
$500 maximum |
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| Student |
$ 990 |
| Spouse |
$2168 |
| Each Child |
$1101 |
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| Student |
$1064 |
| Spouse |
$2325 |
| Each Child |
$1101 |
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Optional Catastrophic Benefit – Student Only |
$ 146 |
| Optional Medical Evacuation & Repatriation Benefits |
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| Optional Dental Benefit |
$ 159 |
The premiums depend upon
the length of coverage and the number of Insureds.
The premiums are affordable and your acceptance is guaranteed.
| University & Community College Premiums | |||||||
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2007-08 Premiums |
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| Under Age 40 | |||||||
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Student |
$ 990 |
$ 505 |
$387 |
$387 |
$ 634 |
$248 |
$113 |
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Spouse |
$2168 |
$1106 |
$846 |
$846 |
$1387 |
$542 |
$244 |
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Each Child |
$1101 |
$ 562 |
$429 |
$429 |
$ 705 |
$275 |
$126 |
| Age 40 & Over | |||||||
| Student |
$1064 |
$ 543 |
$415 |
$415 |
$ 681 |
$266 |
$122 |
| Spouse |
$2325 |
$1186 |
$907 |
$907 |
$1488 |
$581 |
$262 |
| Each Child |
$1101 |
$ 582 |
$429 |
$429 |
$ 705 |
$275 |
$126 |
*Monthly Bank Draft: Students should submit 2 payments up font with completed Bank Draft
Authorization Form, and 7 remaining drafts will be drafted each month beginning on October 20th
and ending April 20th. The Monthly Bank Draft Option is not available for the Optional Catastrophic
Coverage nor Optional Dental Coverage.
| Optional Benefits - University & Community College | |||
| Annual Premium |
Catastrophic |
Repatriation & Medical Evacuation |
Dental |
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Student |
$146 |
$25 |
$159 |
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Spouse |
No Benefit |
$25 |
$159 |
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Each Child |
No Benefit |
$25 |
$159 |
*Monthly Bank Draft: Students should submit 2 payments up font with completed Bank Draft
Authorization Form, and 7 remaining drafts will be drafted each month beginning on
October 20th and ending April 20th. The Monthly Bank Draft Option is not available for the
Optional Catastrophic Coverage nor Optional Dental Coverage. back to FAQ
Mail the completed enrollment form with a credit card payment, bank daft or
check/money order payable to Madison National Life Insurance Company,
GM-Southwest
PO Box 6000
Frisco, TX 75034
bank draft form
The plan may be purchased for your specific coverage periods.
Four Year College and University & Community College
Coverage Period
Annual
08/27/07 to 08/27/08
Semi-annual
08/27/07 to 02/27/08
02/27/08 to 08/27/08Fall Semester
08/27/07 to 01/14/08
Spring Semester
01/14/08 to 05/12/08
Spring/Summer
01/14/08 to 08/27/08
Summer
05/12/08 to 08/27/08
Quillen College of Medicine
Coverage Period
Annual
07/30/07 to 07/30/08
Semi-annual
07/30/07 to 01/30/08
01/30/08 to 07/30/08Fall Semester
07/30/07 to 01/02/08
Spring Semester
01/02/08 to 05/23/08
Spring/Summer
01/02/08 to 07/30/08
Summer
05/23/08 to 07/30/08
ETSU College of Pharmacy
Coverage PeriodAnnual 08/13/07 to 08/13/08 Semi-annual 08/13/07 to 02/13/08
02/13/08 to 08/13/08
Tennessee Technology Centers
Coverage PeriodsEffective and Termination Dates
Annual 09/04/07 to 09/04/08 Fall 09/04/07 to 01/02/08 Spring 01/02/08 to 05/01/08 Summer 05/01/07 to 09/04/08
5. Can I enroll after the 31 day open enrollment period and are the premiums pro-rated?
You can purchase insurance coverage at any time. However, your coverage may vary depending in the timing of your enrollment: If you were covered by the 2006-2007 student health insurance plan and you enroll in the 31 day open enrollment period, you will qualify for continuous coverage. This means that the pre-existing condition exclusion will not apply for any conditions that were covered claims in the previous school year.
If you were covered by the 2006-2007 student health insurance plan and you do not enroll within the 31 day open enrollment period, the pre-existing condition exclusion will apply for claims that are submitted for payment.
If you are a new student or enrolling due to an involuntary loss of coverage from another source, you may enroll at anytime, and the pre-existing condition exclusion will apply.
Premiums are not pro-rated. Please note the premiums are charged by coverage period. If you enroll after a coverage period has begun, you must still pay the full premium. There is no provision in the policy for "pro-rating" of premiums.
6. If I elect not to purchase the annual coverage, will I receive notification to re-enroll for continuous coverage?
Yes.A renewal notice for semi-annual and semester payments will be mailed to the Insureds 31 days
However, it is the Insured’s responsibility for timely payments
the 31 day grace period to re-enroll and maintain continuous coverage.
back to FAQ
7. What happens if I do not re-enroll during the 31 day grace period?
If the premium is not paid within the 31 day grace period, coverage will lapse at the end of the coverage period.
If premium is subsequently paid, a new effective date of coverage will be established and the pre-existing
condition exclusion will be active.
8. Will I receive a receipt?
No.Your canceled check or credit card statement is your receipt and proof of coverage.
9. Will I receive an identification card?
Yes.Attached to the enrollment brochure is the temporary identification card.
back to FAQ
10. Will I receive a copy of the policy?
No.The Master Policy is on file at the Tennessee Board of Regents. No individual policies will be issued.
No.The only situation that allows for a refund is:
the insured enters or becomes active in the armed services of any country.
back to FAQThen the company will issue a pro-rata refund for the period not covered by the policy.
Claims filed for payment will also determine the amount of refund.
12. Does the plan provide maternity benefits?
Yes. Maternity is treated as any other illness. Conception must occur after the Insured’s effective date of coverage.
13. Does the plan cover pre-existing conditions?
Pre-existing conditions are excluded, except for individuals who have been continuously insured under the school's student insurance policy for at least twelve months.Pre-existing conditions are excluded, except for congenital conditions, and as specifically provided for Newborn and Adopted Infants.Pre-existing Conditions means: 1) the existence of symptoms within the 12 months immediately prior to the Insured’s Effective Date under the policy; or 2) any condition which originates, is diagnosed, treated or recommended for treatment within the 12 months immediately prior to the Insured’s Effective Date under the policy.Coverage under a prior non-school’s student insurance policy does not satisfy the 12 month pre-existing condition waiting period.
Yes.The plan includes the following deductibles per Injury or Sickness:
2007-08
Deductible
Plan Deductible $50 per Insured for each Injury or Sickness Student Health Center $0 - deductible waived Inpatient/Outpatient Hospital Deductible $250 per occurrence
15. Does the plan pay for outpatient prescriptions?
Yes.After the deductible has been satisfied, outpatient prescription drugs for a covered injury or sickness are payable for Usual & Customary Charges (U&C) as follows:
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80% U&C up
to $2,000
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back to FAQ
16. Can I choose any physician and hospital?
Yes. The plan will pay the allowable charges from a physician or hospital at the benefit level if you use a Humana/Choice Care Provider. Benefits will be based on the usual and reasonable covered charges expensed for treatment or services received from a non-participating Choice Care PPO physician and hospital and will be paid at a reduced benefit percentage.
2007-08 Coverage in PPO Network Coverage out of PPO Network Student Basic Plan: 80% up to $100,000
Optional Catastrophic Plan: 90% up to $250,000Basic Plan: 60% up to $100,000
Optional Catastrophic Plan: 70% up to $250,000Dependent Basic Plan: 80% up to $100,000
Optional Catastrophic Plan:No Benefit
Basic Plan: 60% up to $100,000
Optional Catastrophic Plan:No Benefit
Eligible covered Student Health Center charges will be paid at 100% up to the scheduled limit with no deductible.If there is not a Choice Care PPO provider located within a 25 mile radius of the campus, covered benefits will be paid on the basis of in PPO network co-insurance.
17. Is my physician and hospital in the Humana/Choice Care PPO and what do I do when I am away from school?
Preferred Providers in your local school area are Humana/Choice Care Hospitals and Physicians.
The availability of specific providers is subject to change without notice.
You should always confirm that a Preferred Provider is participating at the time services are required by:
Telephone:1-877-877-0715 extension 4058
Internet:www.choicecarenetwork.com/global/Home.asp#
or
Asking the provider when you make an appointment
18. Has the company received my premium payment?
Receipt of premium can be verified by contacting GM-Southwest by:
Telephone:1-800-477-4415 extension 312
Or
Internet: www.gmsouthwest.com
19. How do I verify coverage?
Verification of coverage may be obtained by contacting GM-Southwest by:
Telephone:1-800-477-4415 extension 312
Or
Internet: www.gmsouthwest.com
20. How do I file a claim?
1) Report the Student Health Center for treatment or referral, or when not in school,
to their physician or hospital.
2) Mail to the address below all medical and hospital bills along
with the patient’s name
and Insured’s name, address, Social Security number and the name of the
college or
university under which the student is insured. A company claim form is
not required for filing a claim.
GM-Southwest
PO Box 6000
Frisco, TX 75034
1-800-550-4870
3) File claim within 30 days of Injury or first treatment for Sickness. Bill should be received by the
company within 90 days of services to be considered for payment or as soon as reasonably possible.
Bills submitted after one year will not be considered for payment except in the absence of legal capacity.Choice Care Preferred Provider Organization (PPO): the PPO physicians and hospitals will automatically file the claim.
Non Choice Care PPO providers: A claim must be filed by mailing to:
GM-Southwest
PO Box 6000
Frisco, TX 750341-800-550-4870
21. How do I check the status of my claim?
Status of the claim may be obtained by contacting GM-Southwest by:
Telephone:1-800-550-4870 option 1
Or
Internet: www.gmsouthwest.com
Identification cards may be obtained by contacting GM-Southwest by:
Telephone:1-800-550-4870 option 2
Or
Internet: www.gmsouthwest.com
23. If I purchase the annual coverage and graduate in December 2007 or May 2008, will I be covered
through the August 27, 2008 expiration date?
Yes.Coverage will terminate on the last day of the period for which premium has been paid.
back to FAQ
24. What should I do if my student health center is closed or I am away from school?
You are covered anywhere in the world, 24-hours a day. You should consult a medical professional
and follow his or her advice. You should seek out a Choice Care PPO provider if you are traveling in the United States by:
Telephone:1-877-877-0715 extension 4058
or www.gmsouthwest.com
25. Does the plan cover health related conditions when I am out of the country?
Yes.The plan provides coverage 24-hours a day anywhere in the world. Apart from the insurance
MEDEX Assistance Corporation
9515 Deereco Road, 4th Floor
Timonium, MD 21093
1-800-537-2020
26. How do I know if a particular illness or injury is covered?
Refer to the Schedule of Benefits in your brochure to determine coverage and Covered Services.
You should also review the Exclusions section of the brochure and the definitions of Pre-existing
conditions and Elective Surgery & Elective Treatment to understand what conditions are not covered.
If you have any questions, please contact GM-Southwest by:
Telephone:
Or
Internet: www.gmsouthwest.com
27. Is pre-certification of hospital admissions required?
No.Your plan does not require pre-certification of hospital stays.
back to FAQ
28. Does the insurance plans include a prescription drug card?
The student insurance plans do not include a prescription drug card. The insured must payNo.
for the prescription then file a claim with GM-Southwest for reimbursement of a covered injury or sickness.
29. Does the plan
included vision and dental benefits?
The insurance plan does not provide vision benefits as part of the Student Injury and Sickness Insurance Plan.
VSP Optional Vision Discount Plan, an optional discount Vision Plan is available for review at
the
Dental Benefits – Injury Only: The insurance plan includes a dental benefit for injury to sound
natural teeth in the amount of $100 maximum per tooth up to a maximum benefit of $500.
Optional Dental Benefit. The optional dental plan is available on an annual or semester basis and only to Policyholders enrolled
Optional dental is available on a annual premium basis.
Students initially enrolling in the Spring can purchase the dental
coverage. However, the premiums are not prorated.
Diagnostic and Preventative Services: the insured pays 0% of the Allowable Charge after the deductible has been satisfied,
Oral Exams Space Maintainers X-rays
Biopsies of oral tissues Prophylaxis Pulp vitality tests
Emergency Treatment
Primary Services: the insured pays 20% of the Allowable Charge after the deductible has been satisfied.
Filings Re-cement crowns, inlays and bridges
Oral Surgery Anesthesia
Repair dentures
Endodontics and Periodontics: the insured pays 50% of the Allowable Charge after the deductible has been satisfied.
Dental Exclusions:
Gold Foil Restoration Gold Fillings Inlays
Crowns Bridges Dentures
Dental Limitations:
Two (2) of each of the following per Policy year: Oral Exams
One (1) of each of the following per Policy year: Bitewings x-rays. Topical Fluoride application Pulp vitality tests,
One (1) full mouth x-ray every three (3) years. Benefits for Fluoride applications and space maintainers are available only to participants under age 19
30. Does the insurance plan include wellness benefits?
Yes.
2007-08 Wellness BenefitsMammography Screening
STD Testing
Pap SmearRectal & Prostate ExamsDetoxification
31. Does the insurance plan include Medical Emergency Expense benefits?
Yes.Expenses for a covered medical expense include use of the emergency room and supplies. I
If you are unable to find your question and answer,
assistance with other inquiries may be obtained by contacting Health Benefit Concepts, Inc.
by e-mail at al@healthbenefitconcepts.comor www.healthbenefitconcepts.com
or the Request for Assistance Form
telephone: 800.463-2317. If the lines are busy, your call will be routed to voice mail. Please leave your name, telephone number and brief message. All calls will be returned in the order received, so please do not call repeatedly.
The Master Policy on file at the Tennessee Board of Regents contains all of the provisions, limitations, exclusions and qualification of your insurance benefits, some of which may not be included in this Frequently Asked Questions. If any discrepancy exists between this Frequently Asked Questions and the Master Policy, the Master Policy will govern and control the payments of benefits.
State University and Community College System of Tennessee
2007 - 2008 Domestic Student Insurance Plan
